Custom Order Status for WooCommerce Pro

Custom Order Status for WooCommerce Pro lets stores model order progress with statuses that match their fulfillment process. Add stages for production, packing, shipping preparation, pickup, or other operational steps, then define how orders move between them.

Define order stages and transitions

Give each custom status its own label, slug, icon, and display color. You can also customize WooCommerce’s default order statuses. Rules automate status changes according to conditions or actions in the order process, while payment gateway-specific processes let you configure different handling for orders placed through particular payment methods.

Connect each stage to an action

• Send SMS notifications when relevant order events occur. Custom status changes can also trigger email notifications for customers and administrators.
• Set stock levels to update based on custom order statuses, so inventory handling follows the stages used by your store.
• Allow customers to cancel orders in selected statuses. Choose the stages where cancellation remains available.

Apply the process to your store

For example, a manufacturer can track production steps, a warehouse can distinguish packing from dispatch, or a local shop can notify customers when an order reaches Ready for Pickup. Gateway-specific workflows can handle payment methods differently after checkout.

Install and activate the plugin on a WordPress site with WooCommerce. In the dashboard, open WooCommerce > Settings > Custom Order Status, make the statuses your process needs, and configure their details. Then set rules, payment workflows, notifications, stock actions, and permitted cancellation statuses. Test the flow with an order before using it across the store.