Your privacy is an essential part of your experience with Athar Academy

Introduction

Athar Academy is committed to protecting the privacy of users, learners, and customers and maintaining the confidentiality of their personal data.

This policy explains how personal data is collected, used, stored, shared, and protected, as well as the choices and rights available to you when using Athar Academy services.

Entities Responsible for Athar Academy Services

Athar Academy operates through an operational and legal structure that enables it to provide services in multiple markets.

Global Services

Athar Academy is operated and managed globally by ATHARHUB LTD, a company registered in England and Wales under Company Number 16474027 and holding UKPRN 10099490.

United States of America

Athar Academy activities in the United States are operated through ATHARHUBS LLC, registered in the State of Wyoming under Filing ID 2026-002031371.

Saudi Arabia

Athar Academy provides its services and programs in Saudi Arabia through an exclusive partnership with Athar Training Center, Unified Establishment Number 7037359218.

The entity responsible for certain processing activities may vary depending on the user’s location, the nature of the program or service, and the contractual relationship.

Scope of the Privacy Policy

This policy applies to personal data processed through:

• The atharhubs.com website.
• The learning platform and learner dashboard.
• Digital and recorded courses.
• Bootcamps and training programs.
• One-to-one and live sessions.
• Assessments, projects, and certificates.
• Registration and contact forms.
• Payment, subscription, and refund processes.
• Customer service and technical support.
• Email and official communication channels.
• Analytics and intelligent tools used in our services.

Data We Collect

Identity & Contact Data

• Name.
• Email address.
• Phone number.
• Country or region.
• Account and registration data.

Educational & Professional Data

• Educational background.
• Field of study.
• Professional field.
• Level of experience.
• Learning goals.
• Skills and interests.

Usage & Learning Data

• Courses and programs in which you are enrolled.
• Lessons and content accessed.
• Progress and completion rates.
• Learning time and activity.
• Assessments, scores, and evaluations.
• Projects and assignments.
• Attendance and booked sessions.
• Certificates issued.

Technical Data

• IP address.
• Device type.
• Browser type.
• Operating system.
• Session data.
• Traffic source.
• Interaction with website pages.
• Error and security logs.

How We Collect Data

Directly From You

When you create an account, enroll in a program, make a purchase, book a session, submit an inquiry or project, or contact our support team.

Automatically

Certain technical information may be collected automatically when you use the website and platform through system logs, cookies, and similar technologies.

From Third Parties

We may receive limited information from payment providers, partners, organizations that enrolled you, or other service providers where necessary and permitted.

How We Use Your Data

• Create and manage user accounts.
• Enroll learners in programs.
• Provide courses and educational services.
• Manage bookings and sessions.
• Track learner progress and performance.
• Manage assessments and projects.
• Issue certificates.
• Manage payments and refunds.
• Provide support and customer service.
• Send service-related notifications.
• Personalize the learning experience.
• Protect accounts and prevent fraud.
• Improve services and content.
• Conduct analytics and measure performance.
• Meet legal and accounting requirements.
• Manage disputes and protect legal rights.

Legal Basis for Processing Data

We rely on the appropriate legal basis depending on the type of data, the purpose for which it is used, and the applicable law.

Performance of a Contract

Where data is necessary to provide a program or service you requested, such as registration, course delivery, session management, or payment processing.

Legal Obligation

Where processing is required to comply with legal, financial, accounting, or regulatory obligations.

Legitimate Interests

Such as protecting systems, preventing fraud, improving services, managing the business, and defending legal rights, where those interests are appropriately balanced against user rights.

Consent

Where the law requires your consent, such as for certain cookies, marketing activities, and optional uses.

Payments & Financial Transactions

When you purchase a program or service, we may process:

• Transaction amount.
• Currency used.
• Order number.
• Payment transaction reference.
• Payment date and status.
• Program or service purchased.
• Refund or dispute status, if any.

Sensitive card data is processed through specialized payment service providers.

Learning & Session Data

Data such as attendance, progress, assessments, projects, sessions, and balances may be processed for the purpose of operating and delivering the program.

For one-to-one and live sessions, we may process:

• Session date and time.
• Instructor name.
• Booking status.
• Attendance or non-attendance.
• Rescheduling.
• Balance used and remaining.

Some educational sessions may be recorded where the nature of the program or service requires it, and participants will be appropriately notified where required.

Learner-Submitted Content

While using the service, a learner may submit content such as:

• Projects.
• Assignments.
• Files.
• Responses.
• Reviews or evaluations.
• Comments.

We use this content only to the extent necessary to provide, assess, and operate the educational service.

Submitting a project or assignment does not automatically grant the Academy the right to use a learner’s image, testimonial, or personal experience in marketing campaigns.

Artificial Intelligence & Intelligent Tools

Athar Academy may use intelligent technologies and tools to support certain platform functions and educational services.

Uses may include:

• Learning assistance.
• Intelligent search.
• Content summarization.
• Learning recommendations.
• Analysis of learner progress.
• Improving support and user service.
• Improving service quality and operations.

We may rely on external technology providers to operate some of these functions.

We aim to share only the minimum data necessary to provide the requested function and apply available contractual and technical controls and settings to protect data according to the nature of the service.

Athar Academy does not sell learners’ personal data or create personal-data databases for sale for the purpose of training general-purpose AI models.

Automated Decision-Making

Our systems may use automation to support learning recommendations, usage analysis, or detection of unusual activity.

As a general rule, we do not rely solely on fully automated decision-making to make a legal decision, or a similarly significant decision affecting a user, without appropriate safeguards where required by law.

Cookies

We use cookies and similar technologies to operate the website, improve the user experience, and measure performance.

Necessary Cookies

These support login, security, session management, the shopping cart, and essential functionality.

Preference Cookies

These help remember user choices and settings.

Analytics Cookies

These help us understand how the website is used and improve it.

Marketing Cookies

These may be used to measure campaign and advertising performance where permitted.

Where consent is legally required, non-essential cookies will not be activated except in accordance with the user’s choice.

Analytics & Performance Measurement

We may use analytics and measurement tools to understand:

• Number of visits.
• Traffic sources.
• Page performance.
• Registrations.
• Conversion rates.
• Campaign performance.
• User interaction with the platform.

This information helps us develop content and services and improve the user experience.

Communications & Marketing

We may send you information about programs, bootcamps, educational content, services, and offers where we have an appropriate basis to do so.

You can stop marketing communications at any time by using the available unsubscribe link or by contacting us.

Opting out of marketing communications does not affect essential notifications relating to your account, a purchase, or a program in which you are enrolled.

Sharing Data With Service Providers

We may share necessary data with parties that help us operate and provide our services, such as:

• Payment service providers.
• Hosting and cloud computing providers.
• Email and messaging services.
• Customer service systems.
• Analytics and performance measurement providers.
• Video conferencing services.
• Artificial intelligence tools.
• Security and fraud-prevention services.
• Infrastructure and technical support providers.

Sharing is limited to what is necessary to provide the service or achieve the relevant legitimate purpose.

Sharing Data With Instructors

An instructor may receive data necessary to deliver training, such as:

• Learner name.
• Program or learning path.
• Educational level.
• Session date and time.
• Relevant projects or assignments.

This data must be used only within the scope of the authorized educational service.

Companies, Organizations & B2B Programs

If a company or organization enrolls you in a program or purchases training on your behalf, we may share with it the information necessary to manage the service it purchased.

This information may include:

• Enrollment status.
• Attendance.
• Progress.
• Program completion.
• Certificate.
• Agreed reports.

An organization’s payment for a program does not automatically entitle it to all of the learner’s personal data.

International Data Transfers

Because Athar Academy provides services internationally, some data may be processed or hosted in different countries.

Where a data transfer is subject to specific legal requirements, we use appropriate mechanisms and safeguards permitted by law.

These mechanisms may include contractual arrangements, appropriate safeguards, or legally recognized transfer mechanisms depending on the applicable jurisdiction.

Users in Saudi Arabia

Athar Academy provides its services in Saudi Arabia through an exclusive partnership with Athar Training Center.

Where the Saudi Personal Data Protection Law applies, relevant legal requirements concerning data processing are observed, including requirements relating to rights, transparency, security, retention, and data transfers.

Privacy of Minor Learners

Athar Academy services are primarily intended for adult users.

Where a program permits participation by a person under the age of 18, we may require the involvement or consent of a parent or legal guardian depending on the nature of the service and applicable law.

If we become aware that a minor’s data has been collected inappropriately, we will take appropriate action to delete the data or restrict its use.

Information Security & Data Protection

We use appropriate technical and organizational measures to protect personal data.

These measures may include:

• Encryption of communications.
• Access controls.
• Account protection.
• Password and authentication management.
• Backups.
• Technical monitoring.
• System updates.
• Incident-response procedures.

No electronic method can guarantee 100% data security; however, we take appropriate measures to reduce risks and protect information.

Data Retention Period

We retain data for as long as necessary to fulfill the purposes for which it was collected or to meet legitimate legal, accounting, or operational obligations.

We take into account:

• The type of data.
• The duration of the relationship with the user.
• Educational records.
• Certificates and their verification.
• Accounting and tax requirements.
• Fraud prevention.
• Management of disputes and claims.

When the data is no longer needed, we may delete it, anonymize it, or retain a limited portion where legally required.

Your Rights Regarding Your Data

Rights vary depending on applicable law and may include:

• Being informed about how your data is used.
• Accessing your personal data.
• Correcting inaccurate data.
• Completing or updating data.
• Requesting deletion where permitted by law.
• Requesting restriction of certain processing activities.
• Objecting to certain processing activities.
• Data portability where this right applies.
• Withdrawing consent where consent is the basis for processing.
• Rights relating to certain automated decisions.

Privacy Requests & Complaints

You can submit a request regarding your data to:

We may request appropriate information to verify the requester’s identity before disclosing, modifying, or deleting personal data.

Requests are handled within the timeframes required by applicable law.

Legally Required Disclosure

We may disclose personal data where required or permitted by law, including in connection with:

• Binding legal requests.
• Court orders.
• Requests from competent regulatory authorities.
• Investigations into fraud or unlawful activity.
• Protecting the rights or security of Athar Academy.
• Protecting users and others.

Merger, Acquisition, or Change of Ownership

If a merger, acquisition, sale of the business, restructuring, or transfer of company assets occurs, certain personal data may be transferred to the new entity as part of the transaction.

Such situations are handled in accordance with applicable data-protection requirements, and users will be notified where notification is required.

External Websites & Services

Our services may contain links to or integrations with independent websites and services, such as:

• Payment providers.
• Meeting platforms.
• Social networks.
• Professional and technical services.

When you use a service that is independent of Athar Academy, that provider’s use of data is also subject to its own privacy policy.

Privacy Policy Updates

We may update this policy from time to time due to service developments, new features, changes in technology, or legal requirements.

The latest version will be published on this page, and the last-updated date will be revised accordingly.

If a change is material, users may be notified through a notice on the website, platform, or by email.

Contact Us

For any inquiry or request relating to privacy or data protection: