Pure Chat PRO: Track WordPress Chat Visitors

Chat activity and history

Pure Chat PRO adds a customizable live chat widget to WordPress, where visitors can start conversations while browsing. It works with unlimited chats. Realtime analytics show current chat activity, while visitor tracking and contact tracking help you follow interactions through the widget. Transcript history keeps previous conversations available for review.

Widget settings and availability

Use the Pure Chat dashboard to adjust the widget's appearance and the messages visitors see. Write messages in the language you select for your website, and use the available triggers to shape the chat experience.

When chat is unavailable, choose what visitors see:

• Show an offline indicator.
• Hide the widget from the page.
• Show an email form so visitors can send their questions.

Install and manage the plugin

Install the extension on your WordPress site, then use the Pure Chat dashboard to configure the widget's appearance, messages, and availability. Review the PRO analytics, visitor tracking, and contact tracking capabilities for ongoing chat management.

Deactivating the plugin stops the widget from appearing on your site while preserving your preferred settings for later reactivation. The plugin requires no extra software and shows no ads.

Product information describes a 30-day free trial of the PRO plan, giving you time to explore its capabilities before continuing with the paid plan.